Delete Zuri Notes

Zuri Notes – Last updated: 28 May 2026

Zuri Notes uses the same credentials as the Zuri web platform. Deleting your Zuri Notes data removes your content from this app and signs you out, but does not delete your main Zuri web/SaaS account.

How to Delete Zuri Notes

You can delete your Zuri Notes data through either of the following methods:

Option 1: In-App

Open the Zuri Notes app, tap "Settings" on the Home screen, select "Delete Zuri Notes", and confirm the deletion.

Option 2: By Email

Send an email to support@zuri.business with the subject line “Delete Zuri Notes” from the email address associated with your account. If you also wish to delete your main Zuri web/SaaS account, please state this in your request. We will process your request within 48 hours.

What Happens When You Delete Zuri Notes

When you delete Zuri Notes from within the app, the following data is permanently removed:

  • All stored audio recordings
  • All transcriptions and AI-generated summaries
  • Action items and associated notes
  • AI assistant conversation history, where applicable

Your main Zuri web/SaaS account, organisation, billing information, and access to other modules are not affected by this action.

Deletion Timeline

When you request account deletion from within the app, data is removed from active systems immediately. Data held in encrypted backups may remain for up to 30 days, after which it is permanently deleted.

Legal Retention of Data

We may retain billing records and financial transaction data for the period required by applicable law. This data does not include your audio recordings, transcriptions, or personal content from Zuri Notes.

Contact

If you have any questions, please contact us:

Email: support@zuri.business

Entity: dBA – DB e Associados, SU, SA

Location: Maputo, Mozambique